Are You Asking The Right Question?

Thu, September 24, 2015 9:55 AM | Anonymous member (Administrator)

Competition is fierce. It's not just nonprofits - it's actual Down syndrome-focused nonprofits. Yes, we have competition. And too often, I hear the phrase "We serve that population, we offer that service, we do that." But - do you? If a group of parents want to start another organization, then you have to ask yourself the REAL question: Are you serving the members with Down syndrome and their families in your community in the way that THEY think you should be?  And not just how YOU think they should be?

Oh, there...there's the rub, right? Yes, we can't please every person all of the time. But we need to try. And sometimes it's the fact that we don't know what they want.  Who's fault is that?  It's ours. Because we have to ask.  And ask again.  And in different ways and in different formats.  And sometimes it's a long conversation where you DRAG it out of them... Hey, it's worth it in the end.  I promise.

So, before you sit quietly lamenting about how hard you work to give your community what they need...maybe you should make sure what they NEED/WANT.  Because sometimes, what they need is not always what they want and vice versa. 

I want to tell you what WONDERFUL time I had at the conference. I learned so much and came away with lots of ideas for our organization. -Barb Waddle, The Upside of Downs of Northeast Ohio


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